Plans and billing
What a monthly active device is, what each plan includes, and what happens when you go over.
Vouch is metered on monthly active devices. One device that opened your app with the SDK initialised, once, in a calendar month. Not events, not clicks, not conversions.
That choice is deliberate. An event meter charges you more for instrumenting your app properly, and a click meter charges you for traffic you did not ask for. Devices follow the thing you actually shipped.
What counts
| Counted | Not counted |
|---|---|
| A device that installed, opened, sent an event, identified a user or attested | A device that never ran your app that month |
| Any of your apps, any platform | Test-environment devices |
| Once per month, however busy the device is | Requests, sessions or screens |
A device is counted once per month no matter how many times it appears. Two of your apps on the same phone usually count as two devices: the identifier lives in each app's own keychain or keystore, and Vouch uses no cross-app advertising identifier, so we cannot tell they are one person without tracking them. We would rather charge for two than build the thing that would tell us otherwise.
Billing periods are calendar months. Your subscription is anchored to the first, and the first partial month is prorated, so the period on your invoice is the same span as the number on your usage screen.
What it costs
The hosted service starts at $25 a month for one app, and there is no free tier at any size. Running your links and attesting your devices costs us whether your app has ten thousand users or ten.
What is free is the open-source build. Run it yourself and it costs nothing, device security included; the hosted plans are the same software with the operating done for you.
Every hosted plan begins with a fortnight to try it, and a card is only needed at the end of it.
Going over
Going over the included devices adds to that month's invoice at the plan's rate. It does not stop anything. Your links keep resolving and your devices keep attesting.
This is worth stating plainly, because other tools do the opposite: your app is already in the stores, its users cannot be told to wait for an upgrade, and refusing their traffic to collect a bill would be an outage we caused you rather than a prompt you can act on.
What we never charge
A percentage of your revenue. What your app earns is not ours to meter, and a fee on gross revenue ignores store cuts and refunds. The only percentage anywhere in Vouch is on referral payouts we process for you, which is a service you can choose not to use.
For a device that could not attest. A device that fails or degrades is counted like any other active device, but you are never charged extra for the security module deciding something.
Managing your plan
Upgrades and downgrades happen in the dashboard under Settings, then Billing. Payment is taken by Stripe Checkout and changed in the Stripe portal; Vouch never sees or stores a card. The Owner, Admin and Finance roles can see the screen; Developer and Viewer cannot.
Your usage screen shows the devices counted this period, the projected cost, a breakdown per app and the last twelve months. The figure shown is the figure billed, from the same query, so the number you can see is the number you can check.
Self-hosting
A self-hosted deployment has no plans and no limits. It is not a cheaper tier of the hosted product, it is the whole of the open-source product, which is what the licence promises. Nothing in this page applies to it.